1. Acceptance of Terms

By using the Dandona website, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. About Dandona

Dandona is an online brand offering quality products through its official website. We strive to provide accurate product information, secure transactions, and reliable customer service.

3. Products & Availability

• All products displayed on our website are subject to availability.

• We reserve the right to discontinue or modify products without prior notice.

• Product images are for illustrative purposes. Actual colors or packaging may vary slightly.

4. Pricing & Payments

• All prices are displayed in Indian Rupees (INR) unless stated otherwise.

• Prices include applicable taxes where required by law.

• We reserve the right to update pricing at any time without prior notice.

• Orders will be processed only after successful payment confirmation.

5. Order Confirmation

After placing an order, you will receive an order confirmation via email or SMS.

Dandona reserves the right to:

• Accept or reject any order.

• Cancel orders due to pricing errors, stock unavailability, payment issues, or suspected fraudulent activity.

If your order is cancelled after payment, the amount will be refunded according to our Refund Policy.

6. Shipping & Delivery

• Orders are processed within the estimated processing timeline mentioned on our website.

• Delivery timelines may vary depending on your location.

• Delays caused by courier partners, weather conditions, holidays, or unforeseen circumstances are beyond our control.

Please ensure your shipping address and contact details are accurate.

7. Returns, Refunds & Replacements

Returns, refunds, and replacements are governed by Dandona’s Return & Refund Policy.

Products may be eligible for replacement or refund only under applicable policy conditions, such as receiving a damaged, defective, or incorrect item.

8. Cancellations

• Orders may be cancelled before they are shipped.

• Once an order has been dispatched, cancellation requests may not be accepted.

• Refunds for eligible cancellations will be processed through the original payment method.

9. User Responsibilities

When using our website, you agree:

• To provide accurate and complete information.

• Not to misuse or interfere with website functionality.

• Not to engage in fraudulent or unlawful activities.

10. Intellectual Property

All content on the Dandona website, including logos, images, graphics, product descriptions, text, and design, is the property of Dandona and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

11. Limitation of Liability

Dandona is not liable for:

• Indirect or consequential damages arising from the use of our website or products.

• Delays or failures caused by events beyond our reasonable control.

• Minor variations in product appearance due to photography or display settings.

Our maximum liability shall not exceed the amount paid for the purchased product.